Reply To: Service Charge new calculation?

#3928
GRivolta
Participant

you see, I would love to have a proper support service, face to face and phone, with a person that knows all about my case and can quickly answer my questions about it.
NOW I am spending half of my time waiting in at the phone (paying) and then trying to explain the case to the operators, that don’t have a clue of what’s been said until then. It’s very frustrating and not efficient for both the council and the leaseholders.
Even if I will book an appointment for the 6th of september it’s not going to be effective on my needs ( specially if it’s a urgent situation).