Sorry to hear you’ve had problems with incorrect billing. You would think Camden would have robust auditing processes in place to ensure this doesn’t occur! Clearly, the financial consequences are huge for leaseholders.
Just a query though, we recently purchased a one bedroom flat as a leaseholder and we have a leak from our neighbour’s balcony upstairs as well. I’m very interested to know why leaseholders are responsible for covering the costs associated with repairs to the ‘external’ structure of the building?? I thought we were only responsible for internal repairs? Why is the freeholder (i.e. Camden Council) not responsible for these repair charges?