I have also just received an additional service charge bill for works which I was assured would cost no more than the £15k cap. This latest bill adds almost £3.9k to the overall bill – which was so, so high already.
I am currently studying, with no earned income, and have a very tight budget. My budget for the next few years was based on an assurance from a council employee (who I spoke to on the phone, sadly with no record of their name) that the cost of the works was capped at £15k. To get this extra bill is horribly unexpected, and puts me in a very difficult position. I will be trying to find out who to contact to find out how this has happened.