Reply To: Total loss of heating hot water for over a month now


In case it might be relevant… we rent out our flat and a couple of years ago were affected by flooding, including sewage, from the flat next door, caused by Camden works. We made a successful claim on the Zurich insurance policy for loss of rent as it made the flat uninhabitable for our tenants. They also paid for our plumber’s costs in investigating the problem before it was traced to next door.

This might not be relevant, of course, if the loss of heating is not due to accidental damage or some other insured risk.