Reply To: Water damage – who is responsible?

#4885
jj
Participant

Hi,

Just got home to find my entire flat flooded by the Leaseholder in the flat above me, no lights as the mains have tripped & I’m unable to reset it, food cupboard soaking wet & food soiled, all my clothes & bed are soaking wet, even my oven is wet inside! I’ve called Camden Emergency Services & have been told that I need to sort out my own electrician (as I’m a Leaseholder) & I’ll have to wait until Monday to talk to Leaseholder Services. Not sure how this works in claiming insurance particularly with a very uncooperative neighbour who has flooded my flat a number of times. I want to get the issue resolved so it doesn’t happen again, but envisage this being difficult. Any advice please?