Process for reviewing service charges

Camden Leaseholders’ Forum homepage Discussion Board Service Charges Process for reviewing service charges

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  • #3687
    NW5 leaseholder


    Like many of you, I am dismayed at the significant amount of money leaseholders are levied for service charges, particularly caretaking services. My current service changes represents a 400 charge per quarter which seems very excessive, particularly since the quality of workmanship remains consistently poor and so definitely not good value for money. Our estate has no lift or concierge services and a proportionate mix of freeholders, leaseholders and council tenants. I’m interested to know whether there’s a concerted effort made by Camden Council to consider practical ways for reducing some of these costs for leaseholders rather than simply rolling on the charges year after year?


    I’m sure Camden would claim that there is – recently they have retendered a lot of their contracts hopefully to better value but I’ve no idea what submissions they actually received; time will tell as these will have an impact on the service charges. Unfortunately Camden Council don’t particularly post on these pages (they used to on the now defunct WeAreCamden website, but then again they owned that one, so it was easier to persuade them to post). That said, we (the Leaseholders’ Forum) always welcome suggestions to pass on to them!

    Personally my bugbear is that they improved their outbound communications and actually listened to consultations then that would save them a lot of money, but some departments appear to hear this better than others (yes, I’m looking at you Major Works).

    Leaseholders’ Forum member

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