jj

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Viewing 16 posts - 1 through 16 (of 16 total)
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  • in reply to: Selling Leaseholder Property Back to Council #5604
    jj
    Participant

      I was referring more to the council’s new(ish) initiative to buy back ex- council properties (under the Right to Buy scheme)
      http://camdennewjournal.com/article/revealed-camden-council-hatching-24-million-plan-to-buy-back-right-to-buy-homes
      And want to know whether this was just a concept or has actually been put in motion. I really want to sell my council property with a quick sell (for obvious reasons with 2021 March looming), so would love to hear from anyone who is aware of the above scheme, is going through the process and knows how it works.

      in reply to: Key Fobs #5600
      jj
      Participant

        Hi,

        I’ve experienced similar problems with getting through to the maintenance department to get a long outstanding issue resolved… https://www.leaseholdersforum.org.uk/Discussion-Board/discussion-post/window-repair/
        Leaseholder services have finally realised they have a responsibility to fix the window, so now I too just have to battle with getting through on the phone line to make an appointment!

        By the way I would make sure you check that the fob works when you get it, as I was sent a fob that didn’t & a couple of replacement ones that also didn’t work. It took months getting a working fob as in Camden Council’s wisdom they have contracted out their key fob service to a company that resides outside of London…

        Oh the joys of being a Camden Council Leaseholder

        • This reply was modified 3 years, 6 months ago by jj.
        jj
        Participant

          Hi,

          Strange that you’re not able to use the links that I’ve attached, but yes, the one you’ve added above is for the organisation that I’ve mentioned… you should be able to navigate from there to the pages that are relevant to you. I would highly recommend that you also make use of their phone line support service where you can get advice from a qualified lawyer.

          in reply to: Becoming Homeless due to Extortionate Major Works Charges #5473
          jj
          Participant

            Hi,

            I have found Lease Advice Service really helpful. Their website is really useful with case studies & points of law for leaseholders. They also have a phone service where you can call a trained solicitor to discuss your issue in more detail, see attached link:

            https://www.lease-advice.org/about-us/’

            https://www.lease-advice.org/advice/’

            I hope all works out for you – all the best!

            • This reply was modified 4 years, 1 month ago by Manager.
            in reply to: Damp #5466
            jj
            Participant
              in reply to: Damp #5465
              jj
              Participant

                Hi,

                I’ve discovered a great service specifically for Leaseholders, they may be able you assist you with legal advice regarding your damp issue. They are called the Leaseholders Advice Service website: https://www.lease-advice.org/about-us/
                The website contains some lots of useful information & they also have a phone advice service where you can discuss your issue with a qualif. I’ve found them really helpful. Good luck!

                in reply to: Damp #5464
                jj
                Participant

                  Hi,

                  I’ve discovered a great service specifically for Leaseholders, they may be able to assist you with legal advice regarding your damp issue. They are called the Leaseholders Advice Service (website: https://www.lease-advice.org/about-us/)
                  As a first point of call their website contains lots of useful information & if you need any further help they also have a phone advice service where you can discuss your issue with a legally qualified member of staff. I’ve found them really helpful. Good luck!

                  in reply to: Window Repair #5007
                  jj
                  Participant

                    HiSoniaE,

                    Unfortunately no luck so far. The only thing I have found out is that it is very difficult to find any window tradesmen that will be willing to repair any wondows that they have NOT installed. I keep being advised to contact the original tradesmen that installed the windows!..information which Leaseholder Services seem unable to provide…
                    Good luck in getting your windiw frame fixed & please keep me posted on any solutions you come up with!

                    in reply to: Water damage – who is responsible? #4905
                    jj
                    Participant

                      Why Camden & not insurers? Camden always seem very reluctant to do anything for Leaseholders, I’m not disputing what you’re saying but it seems rather contradictory.

                      in reply to: Water damage – who is responsible? #4903
                      jj
                      Participant

                        When you say “evidence from Camden on what happened” Do you mean letter sent out, please clarify.

                        Also as the damage is quite extensive i.e. extending cracks on all ceiling & evidence of this spreading down the walls. I really feel it imperative that when I do my repairs the Leasholder above me, does work to resolve the on going problem with their floor…as I do not want to be back to square one of there is another leak, is there anyway that I can press for them to do preventative work on their flat?

                        in reply to: Water damage – who is responsible? #4898
                        jj
                        Participant

                          Council Tennant

                          in reply to: Water damage – who is responsible? #4895
                          jj
                          Participant

                            in essence their tap had been running since 3pm hence so much water damage to my next door neighbour’s & my flat.

                            in reply to: Water damage – who is responsible? #4893
                            jj
                            Participant

                              Hi Peter,

                              I’m on the ground floor, the flood came from the Leaseholder on the first floor…Yes a council tennant’s flat was effected, plus there was water running down the stairwell and in the communal hallway on the ground floor. As mentioned above I called the council emergency services who sent out a caretaker, obviously he wouldn’t do anything to assist me but he did use a machine to suck up all the water in the communal areas. Engineers was out all day yesterday, they sent a letter to let everyone know that they would be turning the water off between 9am & 3pm. The flood most probably happened due the Leaseholder leaving a tap on/open (which is fine when the water is off), but no so great after 3pm when the engineers turned the mains back on…

                              • This reply was modified 5 years, 4 months ago by jj.
                              in reply to: Water damage – who is responsible? #4885
                              jj
                              Participant

                                Hi,

                                Just got home to find my entire flat flooded by the Leaseholder in the flat above me, no lights as the mains have tripped & I’m unable to reset it, food cupboard soaking wet & food soiled, all my clothes & bed are soaking wet, even my oven is wet inside! I’ve called Camden Emergency Services & have been told that I need to sort out my own electrician (as I’m a Leaseholder) & I’ll have to wait until Monday to talk to Leaseholder Services. Not sure how this works in claiming insurance particularly with a very uncooperative neighbour who has flooded my flat a number of times. I want to get the issue resolved so it doesn’t happen again, but envisage this being difficult. Any advice please?

                                in reply to: Water damage – who is responsible? #4501
                                jj
                                Participant

                                  Hi,

                                  I too have the same problem of damage from a leak from the flat above me (who is a Leaseholder). Please would someone post up the details of the Block Insurance company & any useful advice you could give me on making a claim – thanks

                                  Ps I have a video & pictures of the damage.

                                  in reply to: Window Repair #4500
                                  jj
                                  Participant

                                    Thanks for getting back to me Peter. However I really don’t want to go through the lengthy process of putting in a complaint, I don’t need confirmation that the advice I received from the maintenance repairs department wasn’t helpful or correct. What I want is for the window to be fixed. Who is the best person to speak to, who will escalate the repair & get the job done (with the least amount of time wasting & being messed around)? Thanks

                                  Viewing 16 posts - 1 through 16 (of 16 total)